Important information
Website information and disclaimer
What this website can tell you, how support is arranged and where its limits sit.
Last updated: 27 September 2026
About this website
This website gives general information about Vital Care & Support Services and the types of disability support we may offer in Melbourne, Victoria. We aim to keep it accurate and current, but individual needs, availability, suitability and funding rules differ. Contact us to discuss your circumstances before relying on a description of a service or arranging support.
Services and qualifications
Vital Care & Support Services is an independent provider and is not registered with the NDIS Quality and Safeguards Commission. Carla is a nursing student. The services described on this website are disability support, not nursing services, clinical treatment, diagnosis or individual medical advice. We discuss the scope of support and whether we have the skills and capacity to provide it safely before agreeing to work together. Some services must be delivered by a registered provider or appropriately qualified professional.
NDIS funding and private payment
People with self-managed or plan-managed NDIS funding may enquire about supports from an unregistered provider where the service and funding rules permit. We also welcome privately paying clients, including people who choose to pay for additional support outside their NDIS plan. We will agree on the scope, rates, payment arrangements and any other applicable terms before support begins. An extra privately paid service is billed separately; NDIS funding may be used only for eligible supports in line with the participant's plan and current NDIS rules. This website does not confirm that any particular support will be funded.
Emergencies and safety
This website is not a medical or emergency advice service. If someone needs urgent medical help or is in immediate danger, call 000. For non-urgent health advice, speak with an appropriate registered health professional. Do not delay seeking professional help because of information on this website.
Your legal rights
Nothing on this website or in a service agreement removes rights that cannot be excluded under the Australian Consumer Law or other applicable law. If we agree to provide support, the written service agreement will set out the specific services, rates, scheduling, cancellations, payment and complaint arrangements. A website description does not replace that agreement.
Images, links and copyright
Images are illustrative and do not depict actual clients unless expressly stated. Links to external organisations are provided for convenience and may change; their content and privacy practices are their responsibility. Website text, branding and images may not be reused without permission unless the law allows it.
Contact
Vital Care & Support Services, operated by Carla-Marie Howie · ABN 33 729 635 203 · Melbourne, Victoria. Email hello@vitalcaresupportservices.com.au or phone 0421 065 272.